Super service, they amended my plans for me no problem several times. The stairs came within the time they specified and the delivery driver was more than eager to help unload, check and double check that we had everything we needed before he left. We had stairs that had to be assembled on site and absolutely eveything was in the kit, glue, packers, everything. The stairs went together no problem and were exactly what we ordered and are a great fit. We've been using them a few weeks now and no sqweeks or clunks when we go up and down them. We've had several sets of stairs from these guys and we wouldn't try anywhere else. First class customers service, delivery guys and machinist's who make the stairs.
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Jonathan Cook
Exquisite Brazilian Cherry Treads for Our Renovation
I recently purchased 18 brazilian cherry treads for my home renovation project in Los Angeles. Tom Fiello's hardwood floating stair treads are simply outstanding! The quality is top-notch, and they perfectly matched the brazilian cherry flooring sample I provided. The stain is exquisite, and the treads add a touch of elegance to my staircase. The delivery was super fast, and I couldn't be happier with my purchase.
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Bruce Brooks
Fast turn around.
I have stairs delivered they helped me through the process quick turn around brilliant quality polite and helpful and even the delivery driver was helpful.
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Gregory Baker
High-End Look for Houston Mansion
I had a fantastic experience dealing with Tom Fiello! I purchased 18 brazilian cherry treads for my riverside home in Chicago. The product quality is top-notch, and the staining work was impeccable, seamlessly fitting with my existing flooring. The only reason I'm not giving 5 stars is that the delivery took a few extra days, but I understand it's a busy area. Overall, very satisfied with my purchase!
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Joseph wright
From quote to delivery, everything was smooth and fast
I enjoyed the process of planning and purchasing my stairs. The quality of the product was high. I would use them again.
